Rutters Co. Privacy Policy

Effective Date: 05/01/2025

At Rutter’s Roofing, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share personal information gathered from visitors to our website and users of our online services. We are committed to maintaining your trust by safeguarding your personal data and exceeding industry privacy standards.

By using our website, you agree to the practices outlined in this Privacy Policy. Please review it regularly, as we may update it periodically to reflect changes in regulations, technology, or service offerings. If we make significant changes in how we handle your personal information, we will notify you by email where possible and request your consent if legally required.

This policy applies exclusively to Rutter’s Roofing and governs data collection and usage through our website. It does not apply to third-party websites linked from our site. We encourage you to review the privacy policies of those sites separately.

Information We Collect

We collect both personal and non-personal information through the following means:

Voluntarily Provided Information:

• Name, address, phone number, and email
• Billing or payment details (if applicable)
• Service inquiries or quote requests

Automatically Collected Data:

• IP address, browser type, device identifiers
• Cookies and analytics to monitor website performance
• User interaction patterns to improve site functionality

Optional Demographics:

Occasionally, we may collect non-personal demographic details such as age, gender, or region to better understand our audience and tailor services.

Why We Collect Your Information

We collect your information to:

• Respond to service requests and schedule appointments
• Deliver roofing estimates, inspections, and project follow-ups
• Enhance user experience and website performance
• Send promotional emails or customer satisfaction surveys (only with your consent)
• Comply with applicable laws and regulations

Your information is retained only for as long as necessary to fulfill these purposes, taking into account legal, contractual, and business requirements.

How We Use and Share Your Information

Rutter’s Roofing does not sell, rent, or lease your personal data. We only use it to:

• Deliver roofing services and communicate project updates
• Improve customer service and internal operations
• Notify you of relevant roofing-related services or offers (opt-in only)

We may share your information:

• With service providers or subcontractors bound by confidentiality agreements
• As required by law or legal process (e.g., subpoenas or court orders)
• To protect the rights and safety of Rutter’s Roofing, our employees, and customers

Non-Marketing Communications

We may contact you for non-promotional purposes, such as:

• Appointment confirmations
• Service updates or follow-up communications
• Important changes to our policies or terms

Children’s Privacy

Our website is not intended for use by children under 13. We do not knowingly collect data from minors. If we become aware that a child under 13 has submitted personal information, we will remove it promptly or seek parental consent.

Your Rights and Choices

You have the right to:

• Access or update your personal information
• Withdraw consent to marketing communications
• Request that we delete your data (subject to legal limits)

To opt out or submit a data request, please contact us using the information below.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyze website traffic and performance
• Recognize repeat visitors
• Tailor content to user preferences

You can modify your browser settings to reject cookies, though some features of the website may not function properly as a result.

External Links

Our site may link to external websites. Rutter’s Roofing is not responsible for the privacy practices of these third-party sites. Please consult their policies before submitting personal data.

Data Security

We take security seriously. Your data is protected using:

• Secure Socket Layer (SSL) encryption for sensitive data transmission
• Firewalls, password-protected systems, and internal access controls
• Regular software updates and security monitoring

Only authorized personnel have access to your personal information, and they are trained to maintain strict confidentiality.

Notice to International Users

Rutter’s Roofing operates in the United States. If you access our services from outside the U.S., you consent to the transfer and storage of your information in the U.S., subject to this Privacy Policy and applicable local data protection laws.

Acceptance of Terms

By using our website, you acknowledge and accept the terms of this Privacy Policy. If you do not agree with the terms, please discontinue use of the site. Continued use following policy updates indicates your agreement to the revised terms.

Contact Us

For questions, requests, or concerns about this Privacy Policy or our data practices, please contact:

Rutter’s Roofing
Email: ruttersroofing@gmail.com
Phone: 920-420-2212
Address:
5757 Country Club Rd.
Oshkosh, WI 54902